Protect yourself from fraud, Learn about Immigration and citizenship representatives
Learn about Immigration and citizenship representatives:
- explain and give advice on your immigration or citizenship options
- help you choose the best immigration program for you
- fill out and submit your immigration or citizenship application
- communicate with the Government of Canada on your behalf
- represent you in an immigration or citizenship application or hearing
- advertise that they can give immigration or citizenship advice
Choose an immigration or citizenship representative
- Ask people you trust to recommend someone. Get advice from several people before you choose.
- Ask questions. Be careful of someone who will not answer your questions.
If you’re hiring a paid representative:
- Find out if they are authorized. This means they have a license to practice and give advice.
- If you choose a paid representative who is not authorized, we may return your application or refuse it.
- If you give a representative money or compensate them in any other way in exchange for their services, they’re considered paid and must be authorized.
- Ask about the representative’s training and experience. For instance:
- ask for references and
- find out how long they have been in business.
- Discuss the services they’ll provide and the fee.
- Make sure to get a written contract and read it carefully before you sign it.
- Make sure the contract lists all the services the representative will give you and clearly states the fee you discussed.
Choose your representative carefully
If you’re using a representative who works in Canada, you can also contact the Better Business Bureau. It can tell you if it has received complaints about a citizenship or immigration consultant, lawyer or another representative.
Tips to protect yourself from fraud
- Be careful of anything that sounds too good to be true.
- Using a representative will not draw special attention to your application or guarantee that we will approve it.
- Beware of representatives who encourage you to give false information in your application. It is against the law. You could be denied entry into Canada or deported after you arrive.
- Don’t leave original documents or photos with your representative.
- Don’t sign blank application forms.
- Don’t sign forms or documents unless you can read them.
- If you don’t understand them, ask someone to translate.
- Make sure to get copies of any documents that your representative makes for you.
- Any time you pay your representative, get a signed receipt.
- Make sure your representative updates you on your application often.
- Protect your money and remember that:
- We’ll never call you and ask you to deposit money into a personal bank account.
- We’ll never ask you to transfer money through a private money transfer company.
- Our processing fees are in Canadian dollars and they’re the same around the world.